Generally all orders are dispatched next day to arrive within 5 working days. If we anticipate a delay then we will contact you to advise.

We generally use Royal Mail Parcels.

Lost or missing deliveries will be resolved either by our courier or by a replacement being sent. Damaged items are covered by our returns policy.

We are happy to take orders over the phone and arrange next day delivery with the appropriate charges.

Our returns policy is in line with current trading and industry standard rules for distant (Internet) selling. For more information please refer to our returns policy.

All the helium balloons delivered from our website are supplied uninflated. Once filled the foil balloons should last approximately 5 days and latex balloons inflated to 11” should float for approximately 2-3 days. Both floating time estimates are based on the balloons being correctly filled and allowed to float in doors at room temperature.

Monday: 9.00am-5.00pm

Tuesday: 9.00am-5.00pm

Wednesday: 9.00am-5.00pm

Thursday: 9.00am-5.00pm

Friday: 9.00am-5.00pm

Saturday: 9.00am-5.00pm

Sunday: CLOSED

CLOSED BANK HOLIDAYS